FREQUENTLY ASKED QUESTIONS

Who can reserve a site or cabin?

Anyone over the age of 18 is welcome to reserve a site. The managers reserve the right to cancel any bookings made by underage patrons.

How do I reserve a cabin or site?

To make a reservation please call us on 03 5148 0291 in advance during our office hours of 8.30 AM and 6.30 PM.

We accept credit card payments over the phone for your convenience.

How far in advance do I have to book for public holidays?

We recommend booking as soon as you can as spots fill up fast.

What time is check in and check out on the cabins?

Check in for cabins is 2 PM with check out being at 12 noon.

What are office hours?

Our office is open from 8.30 AM to 6.30 PM. You’re welcome to arrive at any point outside these hours, however, we ask that attend the office at your earliest convenience to settle payment.

Can we reserve a waterfront site?

We currently work on a “first in best dressed” basis meaning if there is not adequate space for you to set up camp, we recommend to choose another spot. All sites are only metres away from the river, so there’s plenty of room to share.

How large are the sites?

As the sites are “free range” this means that they can accommodate any size van, RV or tent. The site size will depend on the number of people staying. In saying this, though, sites that are spread out too far will be asked to rethink their layout. We always have our visitors at heart, meaning that we respect personal space and ask that other visitors show the same consideration to their neighbours.

How far away is the nearest town?

The campground is situated 20km away from Heyfield which offers an IGA Supermarket, locally owned fuel station, cafe, bakery, two pubs and two banks. There is an ATM located out the front of the supermarket and a secondary one at the Bendigo Bank.  There is also a post office box located out the front of the local Australia Post office. 30km in the opposite direction, Licola boasts a general store and picnic area, perfect for a day trip or stop off before adventuring out into the state forest.

Can I book a permanent site?

Unfortunately, Paradise Valley has recently made the decision to stop its permanent site allocation at this time.

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